The post office kind of wants my business

September 26, 2009

Did you notice the commercials for the post office recently?  Flat rate boxes are the new big thing.  Anything you can shove into the box for one low rate.

Since I need to return the bench block to the heart of darkest Oakland I thought… I’ll use a flat rate box and send it back instead of going myself.

So I filled out the paperwork and wrote a note.  I even went online and printed out the postage so I wouldn’t have to wait in line.  Then I went to the local post office and guess what…

They don’t have the right boxes.  They are hyping this service on TELEVISION but they don’t have the goods.  Not cool.  The clerk said I would just have to use another mailing option but I’m shipping a palm sized piece of solid metal…. so NO.  I want the box that I printed shipping for.  ARGH!

On my way out to … who knows, walk all over Berkeley in search of this one little box… I ran into a carrier and I asked her if she knew where I could get the box.  She was amazingly helpful and kind.  She told me to try the mail depot store up the street and if they didn’t have it to come back and she would work something out.  Like I said AMAZINGLY helpful.

Well I went up to the mail depot store and even though it should have been open according to the hours on the door… it wasn’t.  I thought for a second about just wandering around Berkeley going from post office to post office but then I realized that I REALLY didn’t want to do that.

So I went back to find the nice mail lady.  And even though she was not a clerk and even though she had never seen the kind of box I needed, she searched for one in the back and then she convinced the head mail guy to let me use a priority box with my flat rate box postage.

That is a cool postal person.

And she is why I keep using the post office.



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